Update: Proactive Engagement: Identifying Issues Before Your Clients Do slides from the presentation are available!
A discussion about a DevOps method of incorporating Splunk log monitoring to proactively identify and resolve issues. We will also walk through how issues were reactively identified in the past to how the Dev and Ops teams are currently working together to proactively improve the client experience.
Are you frustrated when you get informed of a client’s issue and have to react quickly with them breathing down your neck? Wouldn’t it be nice to jump out ahead of the issue and investigate before the client even knows there is a problem? This is a discussion about a DevOps method of incorporating Splunk log monitoring to proactively identify and resolve issues. We will also walk through how issues were reactively identified in the past to how the Dev and Ops teams are currently working together to proactively improve the client experience. Nick, Courtney, and Jason have worked the last few years to roll-out Splunk adoption and processes across different Cerner development organizations.